Help at Home: Meaningful Moments Podcast

Meaningful Moment’s Podcast: "Celebrating National Caregiver Month" with Leader of Caregiver Experience and Advocacy Heather Robertson

As we continue to celebrate National Family Caregiver Month, we’re sharing our most recent episode of the Meaningful Moments Podcast featuring Leader of Caregiver Experience and Advocacy Heather Robertson.  
 
In this episode, Heather explains more about how our focus on the caregiver experience sets us apart, how we’re elevating the caregiver role allowing them to “do more for more” now and our plans for the future.   
 

Meaningful Moments Podcast: Regional Leader James Quach Discusses Help at Home's New Care Center

Meaningful Moment’s Podcast: "Help at Home's Best-in-class Quality Program" with VP of Clinical Quality Angie Wolff

At Help at Home we cultivate a culture of caring and of safety.  
 Our best-in-class quality programs include auditing and monitoring, enhanced lines of communications, consistency in the standards we set and increased awareness of those standards through our robust training programs.  
 Learn more from our Vice President of Clinical Quality Angie Wolff in her latest podcast.

Meaningful Moment’s Podcast: "Why Onboarding is Important" with SVP Recruiting and Caregiver Experience, Sarah Anderson

Onboarding is more than just a checklist. It’s the company’s chance to make a great first impression. 
In our next Meaningful Moments podcast episode, our SVP of Recruiting and Caregiver Experience Sarah Anderson speaks to the importance of the onboarding experience. 
Sarah shares, “We know onboarding is the first impression a caregiver has with us, so it is a very critical time that we have to engage them, ensuring they get a great start out of the gate.” 
Listen to the full episode here.   
Read Sarah’s latest blog here: https://www.helpathome.com/resources/focusing-on-the-applicant-experience-is-secret-to-success/ 

Meaningful Moment’s Podcast: "Tech-forward Approach for Advancing Care" with CISO, Chris Lockery

An increasingly digital world can be daunting, especially for people needing care in the home – but technology can be a bridge to better care for everyone.  
“Our business is based on personal relationships, which is a critical component of clients’ health and well-being. We view a successful technology strategy as one that streamlines the administrative process so our teams can focus on how best to take care of their clients, which leads to happier and healthier clients,” said Help at Home’s CISO Chris Lockery.
Listen to Chris’ insights on Help at Home’s tech-forward strategy to continue advancing the home care industry.

Meaningful Moment’s Podcast: "Building a Best-in-class Candidate Experience" with SVP Recruiting and Caregiver Experience, Sarah Anderson

Expectations for hiring and onboarding have permanently changed. Sarah Anderson, senior vice president for caregiving recruitment, says that the application process is a company’s first chance to make an impression on the workers that will build its future. 
 
In this podcast, Sarah explains how Help at Home has significantly improved its hiring process - ensuring that we can provide clients with the compassionate and capable caregivers they need.

Meaningful Moment’s Podcast: Ep. 11 with Care Coordination President Julie McCarter

In these last two episodes, you’ll hear how the innovative programs will evolve and the  focus on the future. Listen to the latest Care Coordination news with President Julie McCarter. 
“We’ve collected over 1M data points from thousands of clients that have triggered interventions across the population, enabling us to connect them back to healthcare or social/community services, said Care Coordination, said Julie.”
“The ultimate measure of success so far is that we’ve shown the ability to generate total cost of care improvement for our risk-bearing partners.”

Meaningful Moment’s Podcast: Ep. 10 with Care Coordination President Julie McCarter

In these last two episodes, you’ll hear how the innovative programs will evolve and the  focus on the future. Listen to the latest Care Coordination news with President Julie McCarter. 
“We’ve collected over 1M data points from thousands of clients that have triggered interventions across the population, enabling us to connect them back to healthcare or social/community services, said Care Coordination, said Julie.”
“The ultimate measure of success so far is that we’ve shown the ability to generate total cost of care improvement for our risk-bearing partners.”

Meaningful Moment’s Podcast: Ep. 14 with Chief Clinical Officer Marianne Longo

Meaningful Moment’s Podcast: Ep. 13 with Chief Clinical Officer Marianne Longo

In this next podcast episode in the series with Chief Clinical Officer Marianne Longo, she discusses how Help at Home is pioneering a new, successful model of care that utilizes a care team that includes Community Health Workers (CHWs). The program is working to improve health and cost outcomes - and it’s showing life-changing results for clients.
 
“In areas where CHWs are deployed, we’ve seen a major positive impact including a reduction in emergency room visits and an increase in the clients’ likelihood of keeping primary care appointments, said Chief Clinical Officer Marianne Longo.”