Help at Home: Meaningful Moments Podcast

In our 45+ year history, Help at Home has provided care for individuals, helping them to remain independent and able to live their best lives in their own homes. Our clients have always been like family. As the leading national provider of high-quality, relationship-based home care for seniors and people living with disabilities, we’re uniquely positioned as the home care company of choice. Our person-centered home care services create Great Days and Meaningful Moments for individuals, while also driving high-quality, low-cost outcomes. Help at Home has more than 190 branch locations across 12 states, and provide in-home, community-based services to more than 66,000 clients monthly with the help of 49,000 highly trained and compassionate caregivers. For more information about Help at Home, visit www.helpathome.com

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Episodes

Wednesday May 29, 2024

Expectations for hiring and onboarding have permanently changed. Sarah Anderson, senior vice president for caregiving recruitment, says that the application process is a company’s first chance to make an impression on the workers that will build its future. 
 
In this podcast, Sarah explains how Help at Home has significantly improved its hiring process - ensuring that we can provide clients with the compassionate and capable caregivers they need.

Wednesday May 01, 2024

In these last two episodes, you’ll hear how the innovative programs will evolve and the  focus on the future. Listen to the latest Care Coordination news with President Julie McCarter. 
“We’ve collected over 1M data points from thousands of clients that have triggered interventions across the population, enabling us to connect them back to healthcare or social/community services, said Care Coordination, said Julie.”
“The ultimate measure of success so far is that we’ve shown the ability to generate total cost of care improvement for our risk-bearing partners.”

Wednesday May 01, 2024

In these last two episodes, you’ll hear how the innovative programs will evolve and the  focus on the future. Listen to the latest Care Coordination news with President Julie McCarter. 
“We’ve collected over 1M data points from thousands of clients that have triggered interventions across the population, enabling us to connect them back to healthcare or social/community services, said Care Coordination, said Julie.”
“The ultimate measure of success so far is that we’ve shown the ability to generate total cost of care improvement for our risk-bearing partners.”

Thursday Apr 25, 2024

In this next podcast episode in the series with Chief Clinical Officer Marianne Longo, she discusses how Help at Home is pioneering a new, successful model of care that utilizes a care team that includes Community Health Workers (CHWs). The program is working to improve health and cost outcomes - and it’s showing life-changing results for clients.
 
“In areas where CHWs are deployed, we’ve seen a major positive impact including a reduction in emergency room visits and an increase in the clients’ likelihood of keeping primary care appointments, said Chief Clinical Officer Marianne Longo.”

Thursday Apr 25, 2024

According to the CDC, Health equity is the state in which everyone has a fair and just opportunity to attain their highest level of health. We’re working toward industry-leading approaches to ensure that we’re always focused on health-equity forward home care solutions. As we connect home care to health care, we’re developing programs and services that meet and respond to our client’s SDoH needs.
In our latest episode of our Meaningful Moments podcast series, Chief Clinical Officer Marianne Longo discusses how we’re practicing health equity at scale through Care Coordination.
“Health disparities really hit the headlines during the pandemic. In reaction, the Whitehouse published a playbook to address SDoH,” said Marianne. “Despite what you might think, clinical care only accounts for about 20% of health outcomes. The remaining 80% is influenced by SDoH. Identifying and addressing them is top of mind for everyone in health care today including Help at Home.”

Wednesday Apr 03, 2024

In 2023 Help at Home launched our innovative Care Coordination program that builds upon our unique caregiver/client longitudinal relationships. In the past year our dedicated Care Coordination team has adapted to myriad learnings, and celebrated even more successes. 
“The impact we created is real,” said Care Coordination President Julie McCarter. “We have proven it is incredibly important to infuse everything we do through a health equity lens. We are closing gaps in care, we are increasing utilization in primary care services and decreasing emergency department visits. The impact is happening across our populations.”
2023 was a landmark year for Care Coordination and 2024 is shaping up to be even more impactful.

Monday Apr 01, 2024

Our innovative value-based care strategies are realizing improved quality and cost outcomes. 
“Our core philosophy of better outcomes through quality home care – along with the innovative approaches that spring from it – makes us an ideal value-based care partner for managed care organizations and at-risk payers,” said SVP of Payer Relations David Adams.
You can hear more about the innovation around our value-based care programs from David Adams via our Meaningful Moments podcast.

Friday Mar 22, 2024

“The vision and innovation behind Care Coordination began with our orientation, our expertise and our presence in the home, said Care Coordination President Julie McCarter. “We serve nearly 70K clients every day and we spend 70M hours in homes annually caring for medically complex, vulnerable and underserved populations. Our program wraps a clinical care team around our caregiver and our client to positively impact quality outcomes for our clients.”
Here more from Julie in her latest Meaningful Moments podcast episode. Follow us for more podcast episodes to learn more about how we are connecting home care to health care.

Monday Feb 12, 2024

In this episode, our Chief Development Officer Rich Tinsley, shares Help at Home’s vision for growth to meet the growing demand for seniors and vulnerable populations who want to age-in-place in their own homes, the preferred care setting. 

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More About Help at Home

The foundation for our care delivery model is based on decades of experience. Over time, we’ve perfected our “caring for the caregiver” culture that centers on care where and when it happens. Every year, our caregivers provide 60 million hours of quality care and successfully build multi-year client relationships. We match an individual’s unique needs with a highly trained caregiver, creating a trusting care environment that helps to ensure seniors can live their best lives at home.

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